Shipping policy

📦 Processing Time

Your order goes from our hands to your future basil’s home in 2–3 business days.
Once it ships, we’ll send tracking info so you can watch it travel like a tiny green adventure.

🚚 Delivery Timing

We ship throughout the U.S. using trusted carriers.

Estimated Delivery:

• Standard Shipping: 3–7 business days
• Expedited: 2–3 business days (when available)
• Arizona neighbors: your kit might just sprint to you faster.

🌍 International Shipping (Coming Soon!)

We’re not shipping worldwide yet, but we’re planting the seeds for it. Join our email list to know when Basil Bottle goes global. 🌱✈️

🌱 Eco-Friendly Packaging

Your order ships in recyclable or compostable packaging—because the planet deserves to grow, too. We keep things minimal, clean, and Earth-happy.

😬 Something Go Wrong?

If your package arrived damaged, incomplete, or looking like it went on an unexpected road trip:

Email us at support@basilbottle.com within 7 days. We’ll fix it. Quickly. Kindly. No stress.

✏️ Oops—Wrong Address?

Email us right away! If it hasn’t shipped yet, we’ll fix it.
If it has, your package might go on an unintended vacation… and extra shipping fees may apply.